Terms

The rules of the kitchen. Plainly put.

What you can expect from Sugo, what we expect from you, how subscriptions and cancellation work, and the legal terms that sit behind all of it.

Effective August 23, 2026Applies to sugo.kitchen and the Sugo apphello@sugo.kitchen

The agreement

These terms are an agreement between you and Sugo Kitchen Co. ("Sugo", "we", "us"), a company based in Oakland, California. By creating an account or using Sugo, you accept them. If you don't accept them, don't use Sugo.

What we do with your information is on the privacy page, which forms part of these terms.

What Sugo is

Sugo is a recipe and kitchen app. You can import recipes from a link, photo, screenshot, or document; organise them into cookbooks; track what's in your pantry; build meal plans and shopping lists; cook hands-free with cook mode; cook live with other people in a cook party; and share cookbooks with people you invite. Some features use AI to read recipes, suggest substitutions, and answer cooking questions.

Sugo is in beta. Features change, occasionally break, and sometimes disappear.

Your account

You sign in with an email address. You're responsible for keeping your account secure and for what happens under it. Tell us at hello@sugo.kitchen if you think someone else has access.

You must be at least 13, and old enough where you live to agree to these terms. If you're under the age of majority where you live, your parent or guardian has to agree to them for you.

If you create or join a household, the people in it can see and edit the recipes, pantry, plans, and lists shared with that household. Choose who you invite carefully.

Your content stays yours

You keep every right you already have in the recipes, photos, notes, and everything else you put into Sugo. We don't claim ownership of any of it.

To actually run the service, we need your permission to handle it. You give Sugo a worldwide, non-exclusive, royalty-free licence to host, store, copy, adapt, and display your content, and to pass it to the service providers named in the privacy policy, for the sole purpose of operating and improving Sugo for you and the people you share with.

That licence lasts as long as the content is in Sugo and ends when you delete it. Two exceptions, both practical rather than clever: copies already shared into a household or through a public link stay with the people you shared them with, and routine backups roll off on the schedule in the privacy policy.

This licence does not let us sell your content, publish it beyond the sharing you chose, or use it to train general-purpose AI models.

Content you bring in from elsewhere

Importing a recipe from a link, photo, or screenshot into your own private collection is what Sugo is built for. An ingredient list and a bare method are generally not protected the way a photograph or original written commentary is.

When you make something public, or share it beyond your household, you're responsible for having the right to share it. That matters most for other people's photographs and their original writing. Credit the source where it makes sense.

If you believe something on Sugo infringes your copyright, email hello@sugo.kitchen with enough detail to identify the work and where it appears. We'll review it and remove it where that's the right outcome.

Our intellectual property

Sugo's software, design, brand, name, and the material we create for the app belong to us or our licensors. These terms give you no right to use the Sugo name or logo, copy the app, or build a competing service out of it.

Acceptable use

Don't use Sugo to redistribute or publicly republish other people's copyrighted content, harass anyone, post illegal or abusive material, scrape the service, resell it, work around plan limits or access controls, or try to break it. Don't use it to assemble a competing dataset or train a competing model.

Cook parties and shared cookbooks involve other people. Treat them decently. We may remove content and end access for accounts that don't.

AI, cooking, and safety

Sugo's AI reads recipes, converts measurements, suggests substitutions, and answers questions. It gets things wrong. Treat what it produces as a draft to check, not an instruction to follow.

Always check ingredients, allergens, cooking temperatures, and timings yourself before serving food. This matters most for people with allergies or dietary restrictions, during pregnancy, for infants, for the elderly, and for anyone with a medical condition. Sugo is a tool, not a chef, a nutritionist, or a doctor, and nothing in it is medical or dietary advice.

Nutrition figures, dietary labels such as vegetarian, vegan, halal, or kosher, and substitution suggestions are produced automatically and are estimates. Don't rely on them where being wrong would matter.

Plans, billing, and cancellation

Sugo has a free plan and two paid subscriptions, sugo+ and famiglia, billed monthly or yearly. The current price, what each plan includes, and any free-trial terms are shown before you pay.

Bought through the App Store or Google Play. Apple or Google takes the payment. The subscription renews automatically at the then-current price unless you cancel at least 24 hours before the period ends. Manage or cancel it in your store account settings. Refunds are handled by Apple or Google under their policies, not by us.

Bought directly from us. Where we sell a subscription on the web, Sugo Kitchen Co. is the seller and payment is processed by Stripe through RevenueCat. These subscriptions also renew automatically at the then-current price until you cancel. You can cancel any time from your account or by emailing hello@sugo.kitchen. Cancelling stops the next renewal; it doesn't refund the period you're already in.

Free trials. Where a plan includes a trial, it turns into a paid subscription when the trial ends unless you cancel before then.

Price changes. If we change the price of a plan you're on, we'll tell you before it takes effect and the new price applies from your next renewal, so you can cancel instead.

Consumers in the EU and UK. You normally have 14 days to withdraw from a purchase bought directly from us. Because a digital subscription starts immediately, by starting it you ask us to begin straight away and accept that the withdrawal right ends once the service has been fully performed. Where the right still applies, email hello@sugo.kitchen within 14 days and we'll refund you. None of this affects your statutory rights.

If you cancel or downgrade. We don't delete your saved recipes because a subscription ended. Features that belong to a paid plan stop working, and limits go back to those of the free plan.

Suspension and ending your account

You can stop using Sugo whenever you like, and delete your account from Settings → Account → Delete account.

We can suspend or close an account that breaks these terms, creates legal risk for us or for other people, or is being used to abuse the service. Where it's reasonable and lawful to do so, we'll warn you first and give you a chance to put it right, and we'll tell you why. If we close your account without cause, we'll refund the unused part of any subscription you bought directly from us.

We may also stop offering Sugo, or part of it, with reasonable notice. Export your content before you go, and email hello@sugo.kitchen if you need a hand doing it.

Service is provided as is

Sugo is provided as is and as available. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We don't promise the service will be uninterrupted or error-free, or that any recipe, measurement, nutrition figure, or suggestion will be accurate.

Some places don't allow these exclusions, so parts of this section may not apply to you. Nothing here removes rights you have as a consumer that can't be signed away.

Limitation of liability

To the fullest extent the law allows, Sugo is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost goodwill, even if we were told they were possible.

Our total liability for any claim connected with Sugo is limited to the greater of what you paid us in the 12 months before the claim, or 50 US dollars.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that can't be limited by law. If you're a consumer, your statutory rights are unaffected.

Indemnification

If someone brings a claim against us because of content you put into Sugo, the way you used the service, or your breach of these terms, you agree to cover our reasonable losses and legal costs. We'll tell you about the claim, let you take part in defending it, and won't settle it in a way that puts obligations on you without asking you first.

Governing law and disputes

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts in Alameda County, California have exclusive jurisdiction, and we both consent to that.

If you're a consumer in the EU or UK, this doesn't take away the protection of the mandatory laws of the country you live in, and you can still bring a claim in your local courts.

Before filing anything, email hello@sugo.kitchen. Most problems are quicker to fix that way, and we'll try to sort it out within 30 days.

Changes to these terms

We may update these terms. If a change is material, we'll update the effective date and tell you in the app or by email before it takes effect. Keep using Sugo after that and the new terms apply. If you don't accept them, stop using Sugo and delete your account.

The rest

If part of these terms turns out to be unenforceable, the rest still stands. Not enforcing something straight away doesn't waive it later. You can't transfer these terms to someone else; we can transfer them to a company that takes over Sugo. These terms and the privacy policy are the whole agreement between us about Sugo.

Contact

Sugo Kitchen Co., Oakland, California, United States. hello@sugo.kitchen.

Open beta

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