Your kitchen, your data. Here's what we hold.

Sugo is made by Sugo Kitchen Co., based in Oakland, California, United States. We are the controller of the information described on this page. For anything about it, including access and deletion requests, write to hello@sugo.kitchen.

This policy covers the Sugo app and the sugo.kitchen website. The rules for using Sugo are on the terms page.

Sugo is intended for people 13 and older. We don't knowingly create accounts for, or collect information from, children under 13.

Some countries in the EU and UK set the age of digital consent higher, up to 16. Where that applies, use Sugo only if you meet the age where you live, or have your parent or guardian agree for you. If you believe a child has signed up, email hello@sugo.kitchen and we'll remove the account.

Account data: your email address, sign-in identifiers, and any profile details you add, such as name, avatar, and the household you belong to.

Content you put in: recipes you import or write, photos and screenshots you upload, pantry items, meal plans, shopping lists, cookbooks, notes, ratings, cook-party photos, your messages to the cooking assistant, and your messages to support.

Imports: when you import from a link, we fetch that page. When you upload a photo, screenshot, or document, we process that file to pull the recipe out of it.

Audio and voice: the cooking assistant and hands-free cook mode use your microphone while they are listening, and a cook party carries live voice between the people in it. Separately, if you turn on the setting that helps "Hey Sugo" improve, which is off unless you switch it on, Sugo uploads short clips of about two seconds recorded around the wake word and uses them to improve its wake-word model. Those clips go to private storage, tagged with your account so we can find and delete them on request. The voice profile that recognises you is built and kept on your device and is never uploaded.

Camera and face detection: photos you take of recipes and pantry items, and camera video during a cook party if you turn your camera on. If you enable wink-to-advance, Sugo analyses the camera frame to spot a wink. That analysis happens entirely on your device. No face data, facial geometry, or camera imagery is uploaded or stored for it, and the feature is off unless you switch it on.

Diagnostic data: app version, device type, language, crash reports, performance traces, and basic usage events, so we can fix bugs and see which features earn their place.

Website data: sugo.kitchen uses cookieless analytics to count page views. The site sets one cookie, sugo_locale, and only once you pick a language, so it remembers your choice. There are no advertising or cross-site tracking cookies.

We don't collect precise location, your contacts, health records, or card numbers. Payment details go straight to the app store or the payment processor and never reach us.

We don't sell your information, we don't share it with advertisers or data brokers, and we don't use cross-app tracking identifiers, which is why iOS App Tracking Transparency doesn't apply to Sugo.

To run the features you're using: parse imported recipes, match ingredients against your pantry, suggest substitutions, build shopping lists, drive cook mode, run cook parties, render shared cookbooks for the people you invite, and answer your support requests.

To keep Sugo working: diagnose crashes, measure performance, prevent abuse, and apply the limits that come with your plan.

To improve Sugo: understand which features get used, and, only if you opt in, improve the "Hey Sugo" wake-word model using the voice clips described above.

We do not use your recipes, photos, or messages to train general-purpose AI models, ours or anyone else's.

Several features send the relevant content to AI providers so they can do their job: pulling a recipe out of a link, photo, or video; the cooking assistant; substitution and dish suggestions; ingredient lookups; and generated cover art.

The providers we currently use for this are OpenAI, Groq, and Cerebras. Live cook-party audio and video runs through LiveKit.

These providers act on Sugo's behalf under contracts that limit them to processing content for us. Where a provider offers terms that keep your content out of their own model training, we take those terms.

AI features are optional. The rest of Sugo works without them, and AI output can be wrong: see the terms page for what that means when you're actually cooking.

Google Cloud: hosting, database, and file storage, in the United States.

Supabase: account sign-in and authentication.

OpenAI, Groq, Cerebras: the AI features described above.

LiveKit: live audio and video during a cook party.

RevenueCat and Stripe: subscription management, and payments for subscriptions bought directly from us.

Apple and Google: app distribution, push notifications, and payments for subscriptions bought through their stores.

PostHog: first-party product analytics and session diagnostics. Not shared with ad networks.

Sentry: crash and performance monitoring.

Resend: transactional email, such as your sign-in link.

Vercel: hosting and cookieless analytics for the sugo.kitchen website.

You choose what to share. Cookbook sharing, household membership, cook parties, and any public share link you create are visible to the people you invite, or to anyone holding the link. If you make something public, treat it as public.

Everyone in a household can see and edit the recipes, pantry, plans, and lists shared with it. Removing someone stops their access from that point on. It does not unsee what they already saw, and it does not reach copies they made.

Your content stays until you delete it or close your account.

Delete your account from Settings → Account → Delete account. That removes your recipes, pantry, plans, shopping lists, cookbooks, notes, and profile from the live service within 30 days. Encrypted backups roll off within 90 days. If you'd rather we did it for you, email hello@sugo.kitchen and we'll handle it on the same timeline.

If you contributed wake-word clips, email hello@sugo.kitchen and we'll purge the clips tied to your account.

Some records outlive the account where the law requires it, such as payment and tax records held by our payment processors.

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Deletion is self-service in Settings → Account. For anything else, email hello@sugo.kitchen and we'll respond within 30 days.

If you're in the EU or UK, the GDPR applies. Our legal bases are: performing our contract with you, for the features you asked for; legitimate interests, for keeping Sugo secure and working; your consent, for the optional wake-word clips and any marketing email; and legal obligation where one applies. You can withdraw consent at any time in the app, and you can complain to your local data-protection authority.

If you're in California, the CPRA applies. We do not sell or share personal information as those terms are defined there, and we won't treat you differently for exercising your rights.

Sugo's servers are in the United States, and the providers listed above process data there and in other countries. If you use Sugo from outside the United States, your information is transferred there.

For transfers out of the EU, UK, and Switzerland we rely on the European Commission's standard contractual clauses, or on a provider's own certification where it has one.

Data is encrypted in transit and at rest. Access to production systems is limited to people who need it. Sensitive files, including voice clips and private images, are held in storage that cannot be served publicly.

No service can promise perfect security, and we won't pretend otherwise. If we ever have a breach affecting your data, we'll tell you and the relevant regulator as the law requires.

If we change anything material here, we'll update the effective date at the top and tell you in the app or by email before it takes effect. The current version always lives at sugo.kitchen/privacy.

Questions, access requests, deletion requests, or anything else: hello@sugo.kitchen.

Sugo Kitchen Co., Oakland, California, United States.